Public Assistance

Feedback & Complaints

Share a service concern, suggestion, compliment, or formal complaint with the Municipality of Barotac Nuevo.

Submit Feedback or Complaint

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Full Name *

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Contact Number *

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Email Address (Optional)

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Submission Type *

Please select a submission type.

Office or Department Concerned

Subject *

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Details *

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Please provide the details of your feedback or complaint.

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How It Works

Submit

Complete the form and attach supporting information when available.

Review

The submission is reviewed and routed to the appropriate municipal office.

Action

The concerned office evaluates the matter and records the action taken.

Response

Status or resolution information is sent through the available contact details.

What You Can Submit

Service Concerns

Report delays, difficulties, or service issues.

Suggestions

Recommend ways to improve municipal services.

Compliments

Recognize personnel who provided good service.

Complaints

Report improper conduct, red tape, or unacceptable service.

For alleged red tape or fixer activity, you may also use ARTA’s complaint portal.

Track Your Submission

Enter the reference number issued after submission.

Need Assistance?

Municipal telephone

+63 33 331 9787

Municipal email

lgubarotacnuevo@gmail.com

Related Information

Citizen’s Charter

Service requirements and standards

Office Directory

Find the appropriate municipal office

Anti-Red Tape

Rights and complaint channels

General inquiries and assistance